HOW TO MAKE AN APPOINTMENT
1.
Call 06 358 7282
2.
Press option 2.
Hold the line until the next available staff member answers your call.
3.
Please explain what health issue the appointment is for. This helps us assign you to the proper clinician within the proper timeframe.
FEES
Health Hub Project is changing its fees from Monday 15th August, please see the new fee structure below as approved by Te Whatu Ora - Health New Zealand.
HOW TO MAKE PAYMENTS
a) Pay on the day using eftpos, credit card, or cash.
b) Make automative payments (AP) using our weekly/fortnightly/monthly AP scheme:
ASB
Health Hub Project NZ LP
12-3211-0027821-00
c) Receive an invoice and pay online directly into our bank account.
CANCELLATIONS, LATENESS, & NO-SHOWS
An automated text will be sent with a reminder for your appointment a day before. To change or cancel an appointment, please call at least two hours prior to the scheduled time so we can re-allocate it to someone else and/or book you in on a different day/time.
Our hub structure requires patients to be on time. If you are running late, please call so we can reschedule your appointment. No-shows and last minute cancellations incur a fee of $30.